Revenue generation & collection
Consultancy for government agencies and utilities on identifying, billing and collecting internally generated revenue, and on plugging the leakages between the two.
We advise government agencies, utilities and boards on internally generated revenue: establishing the true revenue base by identifying who is liable and what they are liable for; reviewing the billing, assessment and receipting process end to end; finding the leakages between assessment, collection and lodgement; designing the controls and records that close them; and setting realistic collection targets with reporting that shows whether they are being met.
The firm acted as consultants to the Plateau State Water Board on revenue generation and collection across the Bukuru metropolis, in partnership with Bama-Clan Nigeria Limited — an engagement covering consumer enumeration, billing and the collection process itself.
Engagements of this kind are usually best structured with a defined implementation phase, so that the recommendations are installed and running before we hand back.